Front Desk / Reception & Meal Check-In Volunteers

We are recruiting multiple enthusiastic, customer service oriented volunteers to work at the reception desk of the Hollywood Senior Center. This position is perfect for individuals who are confident and comfortable engaging directly with senior center participants and community members.

Duties & Activities

  • Greet and assist participants as they arrive for programs and appointments or inquire about assistance

  • Help participants check in electronically using MySeniorCenter, welcome new participants to the center, collect registration forms, and distribute key cards

  • Answer phone calls to HSC’s main phone line, check messages, and return calls to connect individuals with the appropriate staff or resources

  • Manage the reception and processing of food and durable medical equipment donations as well as assisting guests access durable medical equipment

  • Check participants in for congregate meal services on Tuesdays and Fridays

Benefits

  • Be part of a dynamic team helping enrich the lives of older adults

  • Opportunity to meet new people and build relationships with fellow volunteers,

  • staff, and CfPA participants.

  • Provide important direct service to help individuals we serve achieve healthy aging and live independently. 

Qualifications & Skills

  • High degree of reliability

  • Friendly, outgoing demeanor and excellent customer skills

  • Basic familiarity with telephone and computer equipment (e.g., phone messaging)

  • Ability to listen and communicate effectively

  • Good decision making skills and ability to multitask

  • Commitment to CFPA’s mission and values, including promoting diversity, equity, and inclusion

Time Commitment: 2-4 hour shift/week

Open Shifts (in order of priority to fill):

  • Thursdays, 12:30pm - 4:30pm

  • Tuesdays, 10:30am - 12:30pm (Meals on Wheels lunch check-in ONLY)

  • Fridays, 10:30am - 12:30pm (Stone Soup lunch check-in ONLY)

  • Wednesdays, 12:30pm - 4:30pm

  • Mondays, 12:30pm - 4:30pm